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Privacy Policy

What information do we collect?

Customers who wish to sign up for the account or for business are required to furnish following information-
• Personal information (it includes contact information) – Name, billing address, email id, and phone numbers.
• Unique Identifying elements – user name, password, or account number
• Billing information – Credit/Debit information and billing address
We gather information from cookies, IP address, exit pages, browser, and operating system.

How do we utilize the information?

We utilize or disseminate the information entrusted to us for –
• Processing your order
• Sending order confirmation
• Responding to customer requests regarding some products, services or generalized service information about shipping, etc
• Sending you marketing collaterals or information about some special offers such as discounts, awards, etc
The information furnished by customers is utilized for creating a better customer value and improving our website.

Do we share information with third parties?

Yes, we do share information with third parties, when it becomes important to do so. We abstain from giving out any valuable information, unless and until it becomes extremely important for the sake of business such as shipping or maintaining a cordial relationship with customers. 
We will be required to furnish the information under these circumstances –
• Legal actions- As required by law, we may need to furnish the customer information if any conflict arises between the customer and management.
• Government Requirements- We may furnish the costumer details to government during some rectification process or some other tax considerations.
• Merger/Acquisition – The customer information will be handed over to the new management in case of some acquisition, mergers, or some other issues like sale of assets, etc.
• Shipping – We may hand over the customer details to the third party shipping company or other customer resource management services.
• Customer Interaction – We encourage real time customer testimonials to add conviction to our brand value. The testimonials may include customer’s name, age, designation (if any) and geographical location.

How is information secured?

No, information offered online is safe and secure, but we have tried our bit to ensure maximum security to all information entered on this website by encrypting Secure Sockets Layer (SSL). This means when you enter any financial information on this website, it will be immediately transformed into an indecipherable sign language, and it becomes accessible to only our server.

Do we use cookies?

Yes, we do use it. At custommagnetsdirect.com, we store session cookies (small data files read by web browsers and stored on your hard drive) to make it easier for customers to access their private information. This means customers don’t need to spend time for entering their credentials the next time when they enter into our system. We don’t store any billing information after customers log out of the website.

Do you offer security to social media information?

We have tried to increase our brand popularity by incorporating plug-in for social media platforms such as twitter, Facebook, twitter, pininterest, LinkedIn, etc. Customers can sign up at these communities to show their support for our brand. These social media platforms allow a user to share the brand related information with their family and friends. While signing up, customers may be required to furnish some part of their private information. We don’t try to leach or misuse such information presented on this platforms for our benefits. Also, we don’t own any rights to edit or change the information provided on such platforms. 
Any information furnished on these platforms will be read, analyzed and accessed by other readers.

Do you change these policies often?

We do change our privacy policies to incorporate changing customer relationship management practices. We may notify customers about such changes through email or by posting notification on website. We encourage customers to visit this page constantly for knowing about our policy changes.

Contact Information

For clarification regarding any information highlighted in this privacy policy, please feel free to contact us at – 
CustomMagnetsDirect.com
100 Capitola Dr
Suite 100
Durham, NC 27713
E-Mail: info@CustomMagnetsDirect.com
Phone: 855-762-4638 (Toll Free)
Fax: 631-609-3849



esteemed clients